Terms of service

Terms and Conditions

By placing an order through Awesome Kiwi LTD, you understand and agree that you are bound by these terms.

Pricing & Payments

All product prices on the Awesome Kiwi LTD website are in New Zealand Dollars ($NZD). Prices are inclusive of GST, and exclusive of delivery costs. Products must be paid for at the time of the order. Prices are correct at the time of publication, however, we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.


All Awesome Kiwi LTD products are made to order unless otherwise stated.

Online Process

We must receive payment for the full price of the goods before your order can be accepted. Once your payment has been received, we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Items will then be dispatched once payment has been received.

Privacy & Security

You may give us information about yourself, such as your name, address, email address, and telephone numbers when you make a purchase from us. If you do not provide this information, we may not be able to provide products to you.

Awesome Kiwi LTD collects customer information so that we can process your orders as efficiently and quickly as possible. All your information is kept secure, and we will not disclose, share, or sell this information to other parties under any circumstances. We do not record or hold copies of credit card details; please view the Privacy Policy for full details.

Faulty Items

Returns of faulty items will only be accepted if the goods were faulty when delivered to you; Awesome Kiwi LTD checks your purchase thoroughly for any faults before delivering them to you.

All items returned as faulty will be inspected upon receipt, and any items deemed subject to general wear and tear will not be accepted as faulty. Please contact us first if you need to return a faulty item. Return of faulty items must be received within 7 days from the date of your parcel delivery. We will then send you a replacement or offer you either a store credit or a refund equal to the value of the item at the time of purchase.

Postage charges on returns are not refundable. Return postage of items is at the customer's cost. International customers must pay for all postage of returns.

Accuracy of Product Information

We take every care to ensure that the descriptions of our products are correct at the time of publication. Prices in the online store are current at the time of display and are subject to change without notice.

Colour Disclaimer

All computer monitors and mobile devices, such as phones and tablets, reproduce colors differently. Because of this, Awesome Kiwi LTD cannot guarantee that what you see on your monitor will match your final print exactly.

Use of the Service by You

Your right to use the Service is personal to you. You may not authorize others to use the Service, and you are responsible for all of your own use of the Service. You may not download, modify, transmit, or otherwise use any material from the service for public or commercial purposes. The Service’s content, information, and advice are free of charge (unless otherwise stipulated). However, you are responsible for your own network and connection charges.

Other than connecting to the awesomekiwi.co.nz servers by HTTP requests using a web browser, you may not attempt to gain access to awesomekiwi.co.nz servers by any means, including, without limitation, by using administrator passwords or by masquerading as an administrator while using the Service or otherwise.

You agree not to disrupt, modify, or interfere with the service or its associated software, hardware, and servers in any way, and you agree not to impede or interfere with others' use of the Service. You further agree not to alter or tamper with any information or materials on or associated with awesomekiwi.co.nz and/or the service.